Last Updated: 29.02.2023
Information We Collect
- Personal Identification Information: Including but not limited to your name, email address, phone number, and postal address.
- Contract Data: Pertaining to any contractual agreements between you and us, inclusive of billing information.
- Communication Data: Encompassing content from your emails, chat messages, and other communication mediums with us.
- Technical Data: Comprising IP address, device information, and browsing behavior.
- Image and Sound Data: Captured if you participate in any of our programs or events, as permitted by law.
- Analytical Data: Anonymous data utilized to enhance our services.
Use of Collected Data
Each category of collected data serves a specific purpose ranging from service improvement, contract initiation and conclusion, addressing queries, ensuring website functionality, to legal and promotional activities.
Cookies and Online Tracking
We employ cookies and other technical tools for enhancing your online experience. Both transient and persistent cookies are used, each serving a distinct role in ensuring website efficiency and user-friendliness.
Automatically collected data, stored in log files, includes browser type, operating system, IP address, and access times, aiding in diagnosing issues and ensuring security.
Web Analysis Tools
Web analysis tools are deployed for augmenting user experience, with a strict policy of not combining this information with personal data, ensuring your anonymity.
Third-Party Platforms and Providers
Our presence on platforms like Facebook, YouTube, Twitter, and Instagram is governed by their respective privacy policies, and interactions there are subject to their terms.
Google Analytics, Google AdWords, and Litespeed (Quick.cloud)
We use Google Analytics and Google AdWords to enhance our online services and user experience. These tools collect non-personal data, such as browsing behavior, which helps us in analyzing and improving our website’s performance. Litespeed technologies, including Quick.cloud, are used to optimize the website’s speed and performance, ensuring a seamless user experience.
Legal Basis for Processing Data
Data processing is conducted based on explicit consent, contract necessity, legal obligation adherence, and legitimate business interests.
Data Security and Retention
Robust security measures are in place to safeguard your data, ensuring its retention only for necessary periods.
In alignment with FDPA, you are entitled to access, correction, deletion, and other rights concerning your personal data.
Data transfer to countries outside the Swiss region is conducted ensuring an adequate level of data protection.
Postal Address: Sagenstrasse 22, Chur 7000
Exercise your right to file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) for any perceived mishandling of your data.